Resources

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Download Valuable Links and Resources

Please help yourself to any of the different presentations I have given at the ASTI and other events. Without the verbal narration, you might lose some of the messages, so feel free to reach out if you have questions.

2020 ASTI Build a Tech (pdf)

2019 ASTI Hire Develop & Retain Technicians (pdf)

2018 ASTI KPI (Key Performance Indicators) (pdf)

2021 Setting Service Rates Based on CODB (pptx)

2021Professional Service Pricing BS 08_21 (pptx)