Enough Talk Already, OWN IT!
BrandSource set a lofty goal in 2020 for all service dealer members to become profitable in service within three years. The pandemic sure threw a wrench into this goal, but it is possible if the servicing members want it. “Own It,” the theme for Summit in March, could not be more relevant in achieving this goal. It’s time to walk the talk and make some changes on how we go to market in the service offerings of these businesses. Operate your service business as a profit center and not a cost of doing business, and we can achieve the Brand Source goal. If you “Own It,” it will also become your goal, and I’m here to help you achieve it!
The Summit offers three service education sessions on Monday, March 7th, which will set you on track to profits in service this year.
Learn how to Set service rates based on Cost.
Join me in this session, and I will walk you through how to calculate your CODB and set your service rates based on your costs to deliver profits. Stop guessing rates and start calculating what you need. Bring your numbers, and we’ll make the calculations together. If you’re using the Blue Book in your business, I’ll show you how to modify it based on your costs to deliver profitable service rates.
Service Profits = Efficiency & Billable Work
During this one-hour session, you’ll learn how operational efficiency impacts your service profits. We’ll explore 15 ways to improve your company’s efficiency that will increase billable hours and deliver margin contribution from your service offerings. You don’t want to miss this one.
Warranty Service Best Practices
Warranty service will break you if you let it! Your warranty to COD service ratio is crucial. Learn how to optimize it. Stop Losing time and money on warranty claims. Learn best practices for Service Bench, Service Power, Samsung, and LG. This session will be co-presented with Just Press One Your Workforce Solutions Partner specializing in Warranty Claims Administration.
Service Source Town Hall Breakfast
Join me on Wednesday. March 9th @7:00am. Brand Source members will be sharing their road to profitability! Oh, what you can learn from them, don’t miss it!
So enough talk about service profitability, OWN IT and MAKE IT HAPPEN IN 2022!
