PMDgroup.ca

The Expert Service Program

The Expert Service Program

The Expert Service ProgramThe Expert Service ProgramThe Expert Service Program

The Expert Service Program

Stage #1 The Discovery

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 Begins with an in-depth information gathering questionnaire about the current service business operations.. 

Time Line: Three weeks prior to stage 2.  

Stage #2 The Red Audit

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An on site audit of the service business's current operations includes evaluating staff, processes, costs, pricing policies and gross margin contributors. The Red Audit will deliver a written action plan of recommended proven best practices designed to sustain and increase profitability and controlled growth. 

Time Line: Two days on site.  

Stage #3 The Road to Black

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Implementation of the recommended action plan and process improvements following approval by company principal. Staff will be trained and monitored to ensure results. 

Time Line: Depending on the scope of the work that needs to be addressed and willingness of the company to make change in the business.