Begins with an in-depth information gathering questionnaire about the current service business operations..
Time Line: Three weeks prior to stage 2.
An on site audit of the service business's current operations includes evaluating staff, processes, costs, pricing policies and gross margin contributors. The Red Audit will deliver a written action plan of recommended proven best practices designed to sustain and increase profitability and controlled growth.
Time Line: Two days on site.
Implementation of the recommended action plan and process improvements following approval by company principal. Staff will be trained and monitored to ensure results.
Time Line: Depends on the scope of the work that needs to be addressed and willingness of the company principal to make change in the business.